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🛡️ Safe Gaming

Sona 1001 – Responsible Gaming Our core commitments

Gaming at Sona 1001 is about more than winning — it's about having fun. We want every player to enjoy the experience within their limits, and to never let gaming become a source of problems in their life. Responsible gaming isn't just our policy — it's our promise.

Sona 1001 is committed to responsible gaming — safe entertainment for everyone
18+
Strict age limits
24/7
Support activated
Free
All protection tools
Instant
Self-Exclusion feature

Responsible Gaming What it is and why it matters

Responsible gaming means enjoying gaming as a form of entertainment without losing control. Playing at Sona 1001 is fun — and it stays that way as long as you know when to stop, how much you can afford to spend, and whether gaming is starting to affect your family or daily life.

The truth is, online gaming is pure entertainment for many people — just like watching a cricket match or going to the cinema. But for some, it can gradually turn into a habit or an addiction. Sona 1001 does not want any of its players to reach that point, which is why responsible gaming has been at the core of our platform from day one.

The difference between entertainment and a problem

Gaming becomes a problem when you consistently spend beyond your set budget, struggle to manage your emotions based on wins and losses, or neglect your family, friends, and responsibilities to keep playing. The essence of responsible gaming is simple — you control the game; the game does not control you.

Sona 1001 offers a range of free responsible gaming tools available to all members — from budget limits to self-exclusion, everything you need is right at your fingertips.

Keep these simple rules in mind

  • Only play with money you can afford to lose without it affecting your life.
  • Gaming should be treated as entertainment, not as a source of income.
  • If you are feeling angry, sad, or stressed, it is best not to play.
  • Chasing losses with bigger bets is the most dangerous habit you can develop.
  • Set a fixed time limit for playing — don't leave it open-ended.
  • Let your family or friends know you are playing — keeping it hidden is not the right approach.
Sona 1001's commitment: We don't just want players — we want happy, healthy players. Your long-term well-being is how we measure our success.
Healthy Gaming Checklist
Today's budget is already set
Time limit has been set
I am playing in a healthy state of mind
I have fulfilled my family responsibilities
I will not chase losses with more bets
Gaming is my entertainment, not my income
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18+ Only

Sona 1001 strictly prohibits anyone under the age of 18 from playing. Underage gaming is not permitted under any circumstances.

Sona 1001's Safe Gaming Tools

These tools are available free of charge to help keep your gaming experience safe and in control

💰
Deposit limit

Set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, the system will block any further deposits automatically.

⏰
Session time limit

Decide in advance how long you want to play. When the time is up, Sona 1001 will send you a reminder and, if needed, end your session automatically.

📉
Loss Limit

Your gaming session will automatically end once you have lost a set amount. This is the most effective responsible gaming tool.

🧘
Cooling-off break

Take a break for a set period (24 hours, 7 days, 30 days). Your account stays active, but you will not be able to play during this time.

🚫
Self-Exclusion

You can fully exclude yourself from the platform for an extended period (6 months – 5 years). This is a firm decision and cannot be reversed before the time is up.

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Reality Check

At set intervals, the system will remind you how long you have been playing, how much you have spent, and whether it is time for a break.

Problem gambling Warning signs

Watch out if you notice any of the following signs

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Breaking the budget

You are spending more money than planned every time.

😤
Restless when unable to play

Feeling angry, anxious, or irritable when you cannot play.

🙈
Hiding from family

You are hiding your gaming from family or friends.

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Chasing losses

You keep playing to try to win back money you have lost.

😴
Disrupted sleep and work

Gaming is disrupting your sleep or affecting your work life.

💳
Gambling with borrowed money

Borrowing money from others to fund gaming.

Remember: If you notice any of these signs, use our responsible gaming tools right away or contact customer support. Your well-being is our top priority.

Yourself Check

Ask yourself these questions — and answer honestly

1

Have you ever tried to take a break from gaming but couldn't?

2

After a loss, do you chase it by placing bigger bets to try to win it back?

3

Are you cutting back on time with family, work, or studies because of gaming?

4

Have your family or friends expressed concern about your gaming?

5

Has gaming caused you financial difficulties or led you to take on debt?

6

Do you feel mentally unsettled, irritable, or anxious when you are unable to play?

7

Is gaming affecting your sleep, eating habits, or daily routine?

If you answered 'Yes' to 2 or more questions: If so, it is time to reassess your gaming habits. Take a self-exclusion or cooling-off break, and seek professional help if needed.

How to Using protection tools Do

Setting up safe gaming tools at Sona 1001 is quick and easy

1
Log in to your account

Your Account Login and go to the Profile section.

2
Open the Responsible Gaming section

Go to the profile menu and click on "Responsible Gaming" to access the options.

3
Select your preferred tool

Deposit limit, time limit, or self-exclusion — choose the tool that works for you.

4
Set your limits

Enter a specific amount or time. Changes take effect immediately.

5
Confirm

Settings become active after security confirmation. Once a cooldown or exclusion setting is in effect, changes cannot be made before the period ends.

Sona 1001's Our commitment to responsibility

We believe in responsible gaming — not just in words, but in action

🔞
Strict exclusion of minors

Age verification is mandatory during registration. No one under 18 can create an account.

🆓
All safety tools are completely free

There is no charge for using any responsible gaming tool. It is our gift to our members.

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Actively identifying players showing signs of addiction

Our system automatically sends alerts when unusual gaming patterns are detected.

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24/7 mental health support

Contact customer support at any time and a responsible gaming specialist will be ready to assist you.

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Awareness campaign

Sona 1001 regularly keeps members informed about responsible gaming.

🤝
Involving your family

If a family member expresses concern, we are here to help.

Our Responsibility by the numbers

How active Sona 1001 is in responsible gaming

Members using deposit limits 78%
Session time limit has been set 64%
Reality Check activated 53%
Playing within your set budget 89%
Got the support you needed 96%

Now Set up tools

Set up your safe gaming environment today

💰
Set a deposit limit

Decide how much (in BDT) you want to deposit each month. You can set it up in 3 clicks from your account settings.

⭐ Most popular tool
🚫
Activate Self-Exclusion

Need a short break? Take time away from the platform for anywhere between 6 months and 5 years.

🛡️ Maximum protection
📞
Get direct support

If you run into trouble, contact customer support. Our team is available 24 hours a day.

💬 Instant support

About responsible gaming FAQs

Answers to the most frequently asked questions from players

Setting a deposit limit defines the maximum amount you can deposit within a given period (daily/weekly/monthly). Once the limit is reached, the system will not allow any further deposits. If you want to increase your limit, you will typically need to wait 24–48 hours — it cannot be raised instantly.

No, activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, you can withdraw those funds. However, during the exclusion period, you will not be able to play any games, make deposits, or claim bonuses.

Yes, if you believe a family member is struggling with a gambling addiction, please get in touch with us. We can assist in applying Self-Exclusion to that member's account, though a verification process will be required.

A cooling-off break is short-term (24 hours to 30 days) and your account reactivates automatically once it ends. Self-exclusion is long-term (6 months to 5 years) and cannot be cancelled before the set period expires. Choose a cooling-off break for a moderate pause; choose self-exclusion for more serious concerns.

Start by contacting Sona 1001 customer support — we will point you in the right direction. You can also reach out to the National Institute of Mental Health (NIMH) in Bangladesh or consult a local mental health professional for additional support.
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Play responsibly, play with joy

Join Sona 1001 and use our responsible gaming tools to enjoy a safe and enjoyable experience. We're here for you every step of the way.

Register now Log In
All tools are free Your happiness is our goal Strictly 18+
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